At Inkaland Treks we are committed to transparent and fair service. If for any reason you’re not fully satisfied with our services, you may submit a formal complaint or claim through our Complaints Book.
Please fill in the required fields: your personal information, details of the contracted service, a clear description of the incident, and what you request (refund, adjustment, improved service, etc.). We will review your submission carefully and respond within the legally established timeframe.
This mechanism ensures that your concerns are registered openly and handled responsibly. If you prefer, you can also contact us directly via email or phone. Your feedback helps us improve and maintain high-quality standards in all our treks and tours.
Thank you for trusting Inkaland Treks. We value your voice.