Booking Terms & Cancellation Policy

At Inkaland Treks, we believe that clear and transparent policies are an essential part of a professional adventure travel experience. The following Booking Terms & Cancellation Policy is designed to protect both our clients and our operations, while allowing us to secure staff, logistics, permits, community services, and third-party suppliers in advance.

By confirming a reservation and making a payment, the client acknowledges that they have read, understood, and accepted the terms outlined below.

Inkaland Treks operates two main types of reservations, each with specific conditions:

• The remaining balance is due 30 days before the departure date.
• If a client cancels before the final balance becomes due, the remaining balance will not be charged.
• Failure to complete the final payment by the due date may result in cancellation of the reservation.

For confirmed Join-a-Group departures:

• • The deposit is non-refundable.
  • When possible, the deposit may be transferred to another available departure within the same season (April–September), subject to availability and written notice at least 30 days before departure.
  • Transfers are not guaranteed and depend on logistics, staff availability, and confirmed departures.
  • No transfer or credit is possible for cancellations made less than 30 days before departure.

For private or tailor-made programs:

• The deposit is non-refundable.
• Some services already paid to third parties (hotels, flights, transport) may be non-recoverable.
• Whenever possible, Inkaland Treks will make every reasonable effort to:
  • Minimize losses, and
  • Apply credits toward a future trip, subject to supplier policies.

For programs that include flights, hotels, or other third-party services:

• Domestic flights are paid 100% at the time of issuance and are subject to the airline’s cancellation and change policies.
• Hotels and accommodation are subject to the individual cancellation policies of each property.
• Some hotels and flights may be non-refundable or non-changeable, especially during high season.
• Inkaland Treks cannot assume responsibility for penalties or losses imposed by airlines, hotels, or transport companies.

Clients will always be informed of these conditions before booking and payment.

Inkaland Treks reserves the right to cancel or modify a trip due to circumstances beyond our control, including but not limited to:

• Extreme weather conditions
• Safety concerns
• Natural disasters
• Government or community restrictions
• Force majeure events

In such cases, clients will be offered:

• A full refund of payments made, or
• A credit toward a future departure, according to the client’s preference and practical feasibility.

We strongly recommend that all clients purchase comprehensive travel insurance covering:

• Trip cancellation or interruption
• Medical expenses
• Emergency evacuation
• High-altitude trekking and mountaineering activities

Travel insurance is standard practice for adventure travel worldwide and provides essential protection for unforeseen situations.

By confirming a reservation and making a payment, the client confirms that they have read, understood, and accepted Inkaland Treks’ Booking Terms & Cancellation Policy.